PRIVACY POLICY
Effective Date: 20 October, 2025
SPARC DMV, LLC ("SPARC," "we," "us," or "our") operates the website located at sparcdmv.com (the "Site") and the SPARC DMV mobile application (the "App"), and provides sports performance and basketball training services at our facility located at 10801 Rhode Island Ave, Beltsville, MD 20705 (the "Facility"). This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our Site, use our App, or interact with our Facility and programs.
By using our Site, App, or Facility, you agree to the collection and use of information as described in this policy. If you do not agree, please do not use our Site, App, or services.
1. Information We Collect
We may collect the following types of information:
Information you provide directly:
Name, email address, and phone number (e.g., when you submit a contact form, request a trial session, or sign up for a program)
Billing and payment information (processed through our scheduling and payment partners)
Information about athletes enrolled in our programs, including age, school, athletic history, and emergency contact details
Health or medical information you choose to share relevant to training or physical therapy services (e.g., injury history), where applicable
Communications you send us, including messages, feedback, and reviews
Information collected automatically:
Device information, IP address, browser type, and usage data when you visit our Site
App usage data, including class bookings, purchases, and engagement with app features
Location data, if enabled on your device, to support features like location-based notifications
Cookies and similar tracking technologies (see Section 4)
Information from third parties:
Booking and membership data from our scheduling platform (Mindbody)
Information from advertising platforms (such as Google Ads) used to measure and improve our marketing
2. How We Use Your Information
We use collected information to:
Schedule, manage, and communicate about classes, sessions, and programs
Process payments and manage memberships
Respond to inquiries and provide customer support
Send appointment reminders, promotional offers, and updates about SPARC programs (you may opt out of marketing communications at any time)
Improve our Site, App, and services
Ensure the safety of athletes and staff at our Facility
Comply with legal obligations and enforce our policies
3. How We Share Information
We do not sell your personal information. We may share information with:
Service providers, such as Mindbody (our booking and payments platform), payment processors, and IT/hosting providers, who help us operate our business
MedStar Health, solely in connection with physical therapy services you choose to receive on-site, and only as necessary to coordinate care
Advertising and analytics partners (e.g., Google Ads, Google Analytics), which help us understand Site and App usage and measure advertising performance. These partners may use cookies or device identifiers as described in their own privacy policies.
Legal or regulatory authorities, when required by law or to protect the rights, safety, or property of SPARC, our clients, or others
4. Cookies and Tracking Technologies
Our Site uses cookies and similar technologies to improve your browsing experience, remember preferences, and analyze traffic. You can control cookie settings through your browser. Disabling cookies may affect certain Site features.
We also use conversion tracking tools (such as Google Ads tags) to understand how visitors find and interact with our Site, which helps us evaluate our marketing efforts.
5. Children's Privacy
Many of our programs serve minors (student athletes). We collect information about minors only with the involvement and consent of a parent or legal guardian — typically through program registration, waivers, or enrollment forms completed by the parent/guardian.
We do not knowingly collect personal information directly from children under 13 through our Site or App without verified parental consent. If you are a parent or guardian and believe your child has provided us with personal information without your consent, please contact us using the information in Section 9, and we will take steps to remove that information.
6. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, use, or disclosure. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Your Choices and Rights
Depending on your location, you may have rights to access, correct, or request deletion of your personal information. To make a request, contact us using the information in Section 9. You may also:
Opt out of marketing emails and text messages at any time by following the unsubscribe instructions included in those communications
Adjust cookie preferences through your browser settings
Manage notification preferences within the App
8. Third-Party Links
Our Site and App may contain links to third-party websites or services (such as Mindbody's booking portal) that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.
9. Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:
SPARC DMV, LLC
10801 Rhode Island Ave Beltsville, MD 20705
301-888-0512
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Effective Date" at the top of this page. We encourage you to review this policy periodically.